Discover why signature drinks are influencing café menus, how to balance flavour with creativity, and learn how to integrateDiscover why signature drinks are influencing café menus, how to balance flavour with creativity, and learn how to integrate signature drinks into your workflow. This panel session will deep-drive into the profit benefits of menu diversity, and touch on the matcha madness sweeping the country!
Danni Choy
Natalie Latimore
Duy Nguyen and Shy Akter
Hear from some of the country’s leading café chefs about current menu trends, how to balance price point and customer expectations, maximise menus on a budget, learn when to change a menu, new ingredients on the rise, and whether it’s time for the ‘smahed avo’ to make a move.
Garry Rodakis
Ben Richardson
Dave Stewart
Taufiq Khan
Arthur Karuletwa
Want to start a café from the ground up? Keen to expand your business? Hear from industry experts about building your audience, how to scale and save costs, the importance of café efficiency, and the commonalities all successful and healthy cafés share. Experts will also address the current state of the Australian café landscape, the biggest challenges facing café operators, and how to be a profitable café in today’s challenging landscape.
Wes Lambert
Ray Strongman
Ben Irvine
Learn how to use social media as a tool for customer engagement, boost followers, and integrate into your business without strippping hours from your workflow. This session will also touch on building customer experience and the importance of using music to create ambience, mood and atmosphere.
Benjamin Vaughan
Sarah Dore
Sam Sidney
The cost of coffee has skyrocketed, but where does the responsibility lie to make price increases across the supply chain. We hear from a producer, green bean trader, coffee roasters and cafe owner about managing the price crisis and what it means for their business. This is a must-hear conversation on one of the biggest topics impacting the global coffee sector.
Andrew Low
Luke Terrey
Andre Selga
Abdullah Ramay
Matheus Cripa
Want to employ the right people for your business? Need a plan to maintain retention and staff turnover? This panel will discuss practical hiring tips to overcome staffing challenges in the café environment, and how to connect with customers and turn a one-off visitor into a regular one.
Jeremy Regan
Amelia Hicks
Dylan Blackman
George Skell
The advice every small business owner needs to hear about reusables, renewables, and EPA changes.
Saxon Wright
Dylan Rowe
Jacob Mahoney
What do the Sydney Swans and JLL have in common? These brands have partnered with La Marzocco to curate a premium brand experience. This panel will discuss the importance of a leading coffee offering, how the partnership add values to customers, and how its superior offering is helping the brands succeed on the footy field, and in the property market.
Barry Moore
Drew Arthurson
Alana Hanaford
What does the future of the coffee market look like? What products should we have our eyes on, what will become a market disrupter, and how can we appeal to the next-gen of coffee drinkers. We explore all!
Kirk Pearson
Connor Nestor
Bowen Holden and Pip Heath from Patricia Coffee explain the key to market longevity, how to achieve workflow at speed, the importance of good design, and how to embrace new technology when the time is right. Experience a conversation with the leaders behind one of Melbourne’s most iconic specialty coffee venues.
Brydon Price
Bowen Holden & Pip Heath
Why it's important to serve the community beyond coffee orders. Discover how to make a positive impact with minimal effort, where the opportunities lie, and how to engage your café community with important social causes.
Liz Bayrak
Celeste Norris
Hannah Brennan
We consume coffee every day, but have you ever met the producer behind the beans? Join this international panel of producers for an exclusive chat on the realities behind coffee production, challenges facing this livelihood, and how we can support the profession for the longevity of your favourite cup.
Haiya Zhang
Thainá Afonso de Carvalho
Deyvid Oliveira Leandro
Gabriel Nunes
Industry leaders share their stories on doing business overseas, how approach the international market, the realities no-one talks about, identifying emerging hot spots, and how to build community in a foreign city.
Shae Macnamara
Michael Meates
Jody Leslie
Where will future growth come from? What are the rising varieties of coffee culture. Will coffee be available in 2050?
Gerd Müller-Pfeiffer
Deep-dive into the Australian quick-service sector, discussing the evolution of the foodservice category, growing consumer connection, coffee pricing, and balancing quality vs volume. Discover the coffee commitment and growth plans from some of the industry's largest brands including McCafé, 7-Eleven and Soul Origin.
Jared Chapman
Liam O’Brien
Sam Taylor
The roadblocks behind green bean transportation and logistics, the pricing crisis and its impact across the supply chain, and solutions to drive the industry forward – now and into the future.
Luke Terrey
Stephen Bannister
Angelo Augello
Dominic Enthoven
Melbourne Convention and Exhibition Centre
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