Education

Café Owner
Education Series

The Café Owners Education Series is a conference program aiming to support café owners in running better businesses, with practical advice on efficiency, marketing, profitability, and sustainability all to feature as part of the sessions.  

Organised in partnership with BeanScene magazine, the sessions aim to provide café owners with relevant, up-to-date information. 

The Café Series will take place across the three-day show. 

Access to the Café Owners Education Series is included in the MICE ticket.  

Café Corner
Sponsors

SCHEDULE

SPEAKERS

Haiya Zhang

Thainá Afonso de Carvalho

Matteo Barbarossa

Alana Hanaford

Hannah Brennan

Celeste Norris

Liz Bayrak

Bowen Holden & Pip Heath

Deyvid Oliveira Leandro

Dominic Enthoven

MPC International – Principal Advisor

Angelo Augello

Bean Alliance Group – CEO / Director

Stephen Bannister

Cofi-Com – General Manager

Brydon Price

Drew Arthurson

Tanya Nguyen

Andre Selga

Taufiq Khan

Benjamin Vaughan

Barry Moore

Arthur Karuletwa 

Duy Nguyen and Shy Akter

Liam O’Brien

7-Eleven Product Owner Dispensed Beverages

Jared Chapman

Head of McCafé

Sam Taylor

Soul Origin National Coffee Manager

Shae Macnamara

Michael Meates

Founder, Day For It Hospitality

Jody Leslie

Toby’s Estate General Manager

Gerd Müller-Pfeiffer

Former Nestlé & Kraft Foods Executive, Founder of International Coffee Consultant

Sam Sidney

Sarah Dore

Tari

Operator 25

Hyunjeong Kim

@yourfavkimmy

Connor Nestor

Kirk Pearson

Dylan Rowe

Saxon Wright

George Skell

Dylan Blackman

Amelia Hicks

Jeremy Regan

Abdullah Ramay

Nadia Moreira

Southland Merchants

Luke Terrey

Sales and Account Manager of Condesa Co Lab

Andrew Low

Mike Ico

Superfreak

Ben Irvine

Wes Lambert

Ray Strongman

Dave Stewart

Ben Richardson

Garry Rodakis

Natalie Latimore

Danni Choy

SCHEDULE

10:45am - 11:30am

The Power of Signature Drinks

Discover why signature drinks are influencing café menus, how to balance flavour with creativity, and learn how to integrateDiscover why signature drinks are influencing café menus, how to balance flavour with creativity, and learn how to integrate signature drinks into your workflow. This panel session will deep-drive into the profit benefits of menu diversity, and touch on the matcha madness sweeping the country! 

Danni Choy

Natalie Latimore

Duy Nguyen and Shy Akter

11:45am - 12:30pm

How to create the ultimate Café Menu

Hear from some of the country’s leading café chefs about current menu trends, how to balance price point and customer expectations, maximise menus on a budget, learn when to change a menu, new ingredients on the rise, and whether it’s time for the ‘smahed avo’ to make a move.

Garry Rodakis

Ben Richardson

Dave Stewart

12:45pm - 1:30pm

The Tipping Point: The Crucial Role of Tech In Empowering The Best Hospitality Operators, Brought To You By Ordermentum

Taufiq Khan

1:45pm - 2:30pm

In Conversation with La Marzocco: Coffee Traceability & Sustainability with Arthur Karuletwa

Making his MICE debut from the United States, Arthur Karuletwa will share his experience of being a product of the Rwanda genocide and educating the world on coffee as a force for good in this intimate one-on-one session.

Arthur Karuletwa 

2:45pm - 3:30pm

How To Position Your Business For Success

Want to start a café from the ground up? Keen to expand your business? Hear from industry experts about building your audience, how to scale and save costs, the importance of café efficiency, and the commonalities all successful and healthy cafés share. Experts will also address the current state of the Australian café landscape, the biggest challenges facing café operators, and how to be a profitable café in today’s challenging landscape.

Wes Lambert

Ray Strongman

Ben Irvine

3:45pm - 4:30pm

How To Optimise Social Media, Customer Experience and Brand Building

Learn how to use social media as a tool for customer engagement, boost followers, and integrate into your business without strippping hours from your workflow. This session will also touch on building customer experience and the importance of using music to create ambience, mood and atmosphere.

Benjamin Vaughan

Sarah Dore

Sam Sidney

10:45am - 11:30am

Espresso Economics: Balancing Rising Costs and Consumer Expectations

The cost of coffee has skyrocketed, but where does the responsibility lie to make price increases across the supply chain. We hear from a producer, green bean trader, coffee roasters and cafe owner about managing the price crisis and what it means for their business. This is a must-hear conversation on one of the biggest topics impacting the global coffee sector.

speaker-1

Andrew Low

speaker-2

Luke Terrey

speaker-3

Andre Selga

speaker-4

Abdullah Ramay

speaker-5

Matheus Cripa

11:45am - 12:30pm

Retention Strategies for Staff and Consumers

Want to employ the right people for your business? Need a plan to maintain retention and staff turnover? This panel will discuss practical hiring tips to overcome staffing challenges in the café environment, and how to connect with customers and turn a one-off visitor into a regular one.

speaker-1

Jeremy Regan

speaker-2

Amelia Hicks

speaker-3

Dylan Blackman

speaker-4

George Skell

1:15pm - 2:00pm

Sustainable Sips & Ethical Sourcing

The advice every small business owner needs to hear about reusables, renewables, and EPA changes.

speaker-1

Saxon Wright

speaker-2

Dylan Rowe

speaker-3

Jacob Mahoney

2:15pm - 3:00pm

In Conversation with La Marzocco: Integrating Coffee into a Premium Brand Experience.

What do the Sydney Swans and JLL have in common? These brands have partnered with La Marzocco to curate a premium brand experience. This panel will discuss the importance of a leading coffee offering, how the partnership add values to customers, and how its superior offering is helping the brands succeed on the footy field, and in the property market.

speaker-1

Barry Moore

speaker-2

Drew Arthurson

speaker-3

Alana Hanaford

10:30am – 11:15am

The Future of Coffee

What does the future of the coffee market look like? What products should we have our eyes on, what will become a market disrupter, and how can we appeal to the next-gen of coffee drinkers. We explore all!

speaker-1

Kirk Pearson

speaker-2

Connor Nestor

11:30am – 12:15pm

In Conversation with La Marzocco: Hospitality and Workflow with Patricia Coffee Brewers

Bowen Holden and Pip Heath from Patricia Coffee explain the key to market longevity, how to achieve workflow at speed, the importance of good design, and how to embrace new technology when the time is right. Experience a conversation with the leaders behind one of Melbourne’s most iconic specialty coffee venues.

speaker-1

Brydon Price

speaker-2

Bowen Holden & Pip Heath

1:00pm - 1:45pm

In Conversation with La Marzocco: The importance of incorporating social responsibility into your business

Why it's important to serve the community beyond coffee orders. Discover how to make a positive impact with minimal effort, where the opportunities lie, and how to engage your café community with important social causes.

speaker-1

Liz Bayrak

speaker-2

Celeste Norris

speaker-3

Hannah Brennan

2:00pm - 2:45pm

Straight to the Source: 1-on-1 With Coffee Farmers

We consume coffee every day, but have you ever met the producer behind the beans? Join this international panel of producers for an exclusive chat on the realities behind coffee production, challenges facing this livelihood, and how we can support the profession for the longevity of your favourite cup.

speaker-1

Haiya Zhang

speaker-2

Thainá Afonso de Carvalho

speaker-3

Deyvid Oliveira Leandro

speaker-4

Gabriel Nunes