speaker-photo

Anna Lumsden

Founder & Owner - Told You So
Anna is the founder and owner of Told You So, a community focussed coffee shop in North Lakes that’a about to celebrate 10 years of business. With a background in retail and several years spent learning specialty coffee, Anna built Told You So around people first - coffee, community and connection.  She’s grown the business while raising two kids, with her husband and close friends working alongside her in the coffee shop. Passionate about sustainable small business, community building and keeping things real. Anna enjoys sharing what really goes into building something that lasts.
12:45pm - 1:30pm

Friday 27th March 2026 Day 2

How to Embrace Retail Coffee in your Business

Wondering whether to start a retail offering for your business? Worried you'll lose a percentage of your regular customers? Take the fear factor out of the equation and hear from those who have embraced a retail structure, seen success, and have found a balance that caters to both in-store and home coffee needs.