
Dylan Blackman
Dylan Blackman is Head of Marketing at Old Quarter Coffee. He joined the company as its very first employee, and, after stepping away to pursue a career that deepened his expertise in leadership, education, applied psychology, and marketing, Dylan returned to Old Quarter, bringing with him a wealth of knowledge and fresh perspectives.
Now at the helm of Old Quarter’s marketing strategy, Dylan has been instrumental in driving the company’s growth, contributing to the expansion into four thriving locations and the development of a successful wholesale and e-commerce program.
11:45am - 12:30pm
Friday 21st March 2025 Day 2
Retention Strategies for Staff and Consumers
Want to employ the right people for your business? Need a plan to maintain retention and staff turnover? This panel will discuss practical hiring tips to overcome staffing challenges in the café environment, and how to connect with customers and turn a one-off visitor into a regular one.