George Skell
With 33 years of diverse experience in Australia’s hospitality industry, spanning food and beverage roles in hotels, pubs, cocktail bars, cafés, restaurants, conferences, and resorts, George has progressed from management to business ownership. Over the past 15 years, his focus has shifted to hospitality education, teaching across the TAFE and higher education sectors. He has Learning Facilitator at the Blue Mountains International Hotel Management School, Torrens University Australia, Melbourne, for the last six years, delivering Managing Food and Beverage Operations and Service Design Management. George is dedicated to equipping future industry leaders with dynamic, practical, and theoretical expertise.
11:45am - 12:30pm
Friday 21st March 2025 Day 2
Retention Strategies for Staff and Consumers
Want to employ the right people for your business? Need a plan to maintain retention and staff turnover? This panel will discuss practical hiring tips to overcome staffing challenges in the café environment, and how to connect with customers and turn a one-off visitor into a regular one.
