Jeremy Regan
Jeremy Regan has spent more than 30 years in the QSR and hospitality industry, with 10 years of this spent in the United Kingdom. He has worked in various roles from operations, site selection and landlord negotiation, store design and training amongst others, which gives him a very diverse understanding of café business. Jeremy has been judging coffee and barista competitions internationally for more than 15 years. His current role as Head of Coffee for Foodco Group, the owner of Muffin Break and Jamaica Blue, involves overseeing all coffee related projects and business in Australia and all international markets – QA (Q Grader), sourcing green beans, roasting and distribution of coffee and related products, supply and servicing of equipment and training. Jeremy is up to speed with all market trends in the café sector and has spent time on the executive board of Australian Specialty Coffee Association.
11:45am - 12:30pm
Friday 21st March 2025 Day 2
Retention Strategies for Staff and Consumers
Want to employ the right people for your business? Need a plan to maintain retention and staff turnover? This panel will discuss practical hiring tips to overcome staffing challenges in the café environment, and how to connect with customers and turn a one-off visitor into a regular one.
