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Matt Lucas

Owner - The Coffee Pedaler
Matt Lucas is an owner of The Coffee Pedaler, a small group of specialty cafés in regional New South Wales known for combining quality coffee with thoughtful, sustainable operations.  He has led the growth of venues in the Riverina along with a mobile van, focusing on workflow design, automation and equipment choices that prioritise quality, consistency & service without losing the warmth of genuine hospitality.  Drawing on experience in multiple industries  and running multi-site teams, Matt is particularly interested in how automation and data can elevate the customers café experience.
1:15pm - 2:00pm

Thursday 26th March 2026 Day 1

How Can Automation Deliver A Premium Experience?

The best example of automation in the café market is when it's invisible to the customer. Learn how far the industry has advanced with automated tools, and where it's headed with workflow, speed and consistency.