Raihaan Esat, General Manager of ICT, has transformed a foundational passion for coffee into a career defined by technical mastery and business strategy. His journey spans the full spectrum of the industry, from the precision of elite barista competitions to the complexities of executive leadership.  With a relentless focus on quality, Raihaan has managed expert roasting teams and developed rigorous quality control systems to ensure premium production. His expertise is further bolstered by his experience as a business owner and mentorship from industry leader Phillip Di Bella, allowing him to bridge the gap between artisanal craft and commercial excellence.