Sarah Dore
Sarah is a Licensing Manager at OneMusic Australia, specialising in the hospitality industry. With a background in customer excellence, public speaking, and product/account management, she educates clients about licensing obligations when music is played in their businesses. Sarah ensures APRA AMCOS and PPCA members are fairly compensated, advocating for music creators and composers.
Before OneMusic, Sarah led a Customer Experience Department in the financial software sector and worked as a Personal Banking Manager and Home Loan Specialist. These roles shaped her commitment to exceptional service and strong client relationships.
Sarah's passion for customer advocacy, copyright education, and industry integrity continues to guide her work at OneMusic Australia.
3:45pm - 4:30pm
Thursday 20th March 2025 Day 1
How To Optimise Social Media, Customer Experience and Brand Building
Learn how to use social media as a tool for customer engagement, boost followers, and integrate into your business without strippping hours from your workflow. This session will also touch on building customer experience and the importance of using music to create ambience, mood and atmosphere.
